Privacy Policy

Brisbane Zero is dedicated to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage and protect your personal details.  

What is Personal Information and why do we collect it? 

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers. 

We collect your Personal Information for the primary purpose of providing our services to you and providing information to our partners and collaborators. Any information we collect via our website in relation to you is kept strictly secure and confidential. We do not pass on, sell or swap any of your personal details with any other party or mailing list. 

Brisbane Zero reserves the right to disclose any user information when we believe that doing so is required by law or necessary to protect the property, rights, or safety of Brisbane Zero visitors to our websites, or other persons. 

Security of Personal Information 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. 

Maintaining the Quality of your Personal Information 

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. 

Privacy Policy Complaints and Enquiries 

If you have any queries or complaints about our Privacy Policy please contact us at: